Corrections Policy

Send it to the contact page with three things

Errors go through the contact page. Put three things in the message and the report can be actioned quickly:

1. The URL of the page carrying the claim.
2. The claim itself, quoted or described closely enough to find. A page can run to 3,000 words, and “the bonus section is wrong” costs a round trip to resolve.
3. The source that contradicts it. A clause in the operator’s terms, a cashier page, a register entry, a screenshot with a date on it.

The third item changes the timeline. A report with a source can be checked the same day. One without a source is still checked, because a reader noticing that something looks off is often right, but it starts from scratch.

What happens to the report

The claim goes back to the primary source rather than to the draft that produced it. Licensing goes to the regulator’s register entry. A bonus figure, a wagering basis or a payout window goes to the operator’s published terms. A payment method, a minimum or a ceiling goes to the cashier page. Whoever wrote the page is not the person running that check, for the reason set out in our editorial policy.

Every report then gets one of three outcomes.

The claim was wrong. The page is corrected, the change is logged, and the reporter is told what changed. If the error fed a section score, that score is recalculated from the corrected input and the overall figure moves with it, because it is a weighted mean rather than an opinion.

The claim was right on its check date and the operator has since changed something. The figure is updated and the date moves with it. This is the most common outcome by a wide margin.

The claim stands. We say so and show the source we relied on. A reader who disagrees with the reasoning gets that reasoning in writing.

An operator’s complaint versus a reader’s

Both get the same evidential test. What differs is what each tends to be about.

A reader almost always reports a fact: a changed multiplier, a withdrawal method that has disappeared, a licence number that no longer resolves. Those are fixed on evidence, whoever sent them.

An operator’s message is more often about a score, so one line in advance: a low score is not an error. Send a licence number, a wagering multiplier, a withdrawal minimum, a method list or a date, and if the evidence supports it the page changes as it would for anybody. Send a request to raise a section score, and it is declined. No operator sees a score before publication, and none gets one revised after. The weights are published so a disagreement about a rating happens in public about the method instead of in private about the number. A commercial arrangement makes no difference to any of it.

A corrected page shows what changed

Corrections are not slipped in. Each review carries an update log at the foot of the page, and a correction adds an entry: the date, what the page said before, what it says now, and where the corrected figure came from. The Nords Casino review shows the shape of one, including a maximum bet clause first recorded as a flat figure when the terms actually set two limbs.

Silent patching is not permitted. A page that quietly changes its own numbers is asking to be trusted on the basis that it was never wrong, which no site reading operator terms could honestly claim.

Why a figure that was right goes wrong

Terms change constantly, and operators are under no obligation to announce it. A wagering multiplier read on 18 August 2026 can be a different number in September. A withdrawal list can lose an entry overnight. A licence can lapse or drop a domain from its authorised list with nothing on the casino’s own site updated to match.

So every figure here carries the date it was read. That date is not decoration, it is the scope of the claim: this was true on that day, in that document, and nothing more. If the date is old and the number matters to money you are about to deposit, check it against the operator’s terms before relying on it. Then tell us what you found, and the log will show it came from you.